|
Administrative Professionals at Central
Jamaica Conference Headquarters. From left to right (front row)
Diana Patterson, Vilma Parker, Claudette Grant, (back row) Eveth
Daniels, Maxine Campbell, Barbara Miller, Jasmine Miller and Alethea
Brown.
April 23, 2008 was the date set aside to celebrate the work of
Administrative Professionals under the theme ‘Administrative
Professionals:- The Hallmark of Professional Excellence.’
Pastor Everett Brown, President of Central Jamaica Conference lauded
the Administrative Professionals for the job they are doing, noting
that they often go above the call of duty. He stated that the work
they perform is invaluable to the organization.
Ms. Rosalee Knight, President / CEO of Hospitality Management
Institute, speaking at the training session for the Administrative
Professionals at Central Jamaica Conference. She was speaking on the
topic ‘A Commitment to Excellence and Outstanding Service’.
A training session and luncheon was conducted for Administrative
Professionals at conference headquarters. The training session
presenter was Ms. Rosalee Knight, President / CEO of Hospitality
Management Institute, and she spoke on the theme ‘A Commitment to
Excellence and Outstanding Service.’
Ms. Knight pointed out that the focus must be on the customer at all
times, anticipating their needs, and seeing to the smallest details
of their comfort, care and satisfaction. She stated that, “Excellent
service comes from the heart and we must be passionate and caring as
we serve our clients.”
Pastor Levi Johnson, Secretary of Central Jamaica Conference and
coordinator of the day’s activities, stated that, “As we seek to
provide quality service to our internal and external customers, we
must seek and embrace every opportunity to raise the bar of
service.”
At the luncheon the Administrative Professionals were served by the
Administrators and Directors of the Conference. After the luncheon
they received a gift and commendations given for their outstanding
work.
“The day was quite nice,” stated Mrs. Claudette Grant,
Administrative Professional to the President. “The training session
was refreshing, reinforcing the values of customer service.”
In commenting on the training session Mrs. Barbara Miller,
Administrative Professional to the Secretary said, “The session was
highly motivational. It made me have a deeper comment to serving at
top class, noting that excellent service is not so much an outward
show but it comes from within. It comes from the heart.”
--Article
and Photos by Kemar Douglas |
